Refund Policy — Techdeals Oman

Returns & Exchanges

Accidents happen. Whether you ordered the wrong part or realized afterwards that you wanted to upgrade, Techdeals Oman offers a no-hassle return and exchange policy to help you get the right product you need for your system. Unless it is specifically stated on a product page, the following policy applies to all Techdeals Oman online purchases.

Exchange or Return is possible only within 7 days from the date of delivery, subject to the terms herein.

• No Exchange or Return shall be made without the Original Invoice & Warranty Card provided, and the product (including the unit carton) is returned unused and unopened (original seal not broken) along with accessories & FOC (Free of Cost) items, if applicable.
• No Exchange or Return shall be made for the following product categories: Software, Cartridges & Toners.
• To complete your return or exchange, we require a receipt or proof of purchase. For returns, it is the customer's responsibility to deliver the item back to the Techdeals Oman office.
• For the customer's convenience, Techdeals Oman may be able to provide an option for collection via courier at a nominal rate.
• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or bank account, within a certain amount of days.
• Selected products marked as "On Request" items are not eligible for return.
• Shipping costs on returned products would be your responsibility. Shipping costs charged upon your purchase are non-refundable. If Techdeals Oman is necessitated to pay shipping charges upon any returned product/shipment, such charges will be deducted from the applicable refund amount.

These terms & conditions shall be governed and construed in accordance with the laws of the Sultanate of Oman.

Refunds (If Applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or bank account, within a certain amount of days.